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Legal clarity for your account at raja boss

Your account and wallet are protected by clear policies we enforce every day.

Data protection practicesAccount verification stepsSupport channels 24/7
raja boss Legal clarity for your account at raja boss
REACH OUR TEAM

How to contact us about legal and policy matters

We staff support channels around the clock so you can get answers about your account, withdrawal holds, data requests or policy questions any time.

Live Chat Open the chat widget in the lobby or on this page.
Email Support Send questions to [email protected]. Include your account ID or username so we can pull…
In-App Help Tap Help or Settings in the lobby.
DATA & SECURITY

How we protect your information and account

Your deposits, withdrawals and personal details are encrypted end-to-end. We store passwords hashed and never share your data with third parties outside payment processing.

Encryption

All transactions and login sessions use 256-bit encryption. Payment data is processed through isolated gateways so your wallet details never touch our main servers.

Password Security

Passwords are hashed with salt before storage. We never see your password in plain text. Two-factor SMS is optional but recommended after signup.

Data Retention

We keep account data, transaction records and support chats for the duration of your account plus seven years for compliance. You can request deletion when your account closes.

Cookie & Tracking

Session cookies track your lobby access and game activity. Analytics cookies help us spot fraud. You can review or disable non-essential cookies in Settings.

Third-Party Access

Only licensed payment processors (DANA, OVO, GoPay, QRIS providers) receive transaction data. No marketing partners, data brokers or affiliates access your personal details.

Your Rights

You can request your data, correct inaccuracies, export your records or close your account anytime. Email support or use the Data Request form in account settings.

Frequently asked questions about legal and policy

Your account moves to closed status within 24 hours. We stop deposits and withdrawals immediately. Remaining balance is returned to your registered payment method within 3 business days. We retain account records for seven years per compliance requirements but won't reactivate the account.

Standard withdrawals via DANA, OVO, GoPay and QRIS clear within one hour after verification. We check every withdrawal against fraud patterns automatically. If manual review is needed, our team responds within 4 hours during business days.

Yes. Go to Settings, select Data Request, and choose Export. We compile your full record within 5 business days and send a download link. Includes transactions, account details, support chats and game history.

You must be 18 or over and reside in a region where local law permits account access. Age is checked during signup via email verification. False information can result in account suspension and forfeiture of balance.

Email [email protected] immediately or open live chat. Change your password right away. We'll review login history, flag suspicious activity and help you secure your account within 2 hours.

All transactions are encrypted and processed through licensed payment gateways. Deposits and withdrawals are logged in your account history and cross-checked against anti-money-laundering rules. Your payment method details are never stored on our servers.

Go to Account Settings and select Personal Details. Email and phone updates require SMS confirmation. Bank details for withdrawals require identity verification via support. Changes take effect after confirmation.