Reference

Privacy Policy – How We Keep Your Account Safe

When you open an account with raja boss and deposit through DANA, OVO, GoPay or QRIS, your personal and financial information enters a secure system built around Indonesian…

Account securityPayment data protectionYour withdrawal rights

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What Information We Collect and Why

raja boss Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with raja boss, we collect your name, email address, phone number, and account credentials to verify your identity and prevent fraud. Deposit transactions through DANA, OVO, GoPay or QRIS require us to log the payment method, amount and timestamp; withdrawal requests capture your

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banking details so we can return funds to the correct account. We also track your login history, the games you explore, and your session duration on desktop or mobile — this helps us detect unusual activity and keep your account secure. We do not sell your
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data to third parties. Where local law permits, we may retain account records for up to seven years after account closure for regulatory compliance.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have questions about how we handle your data or want to request access, correction or deletion of your personal information, our support team is…

DATA PROTECTION STEPS

How We Secure and Manage Your Information

Your account security is built on encryption, two-factor authentication and regular security audits.

Encryption & Authentication

All deposits through DANA, OVO, GoPay and QRIS use encrypted connections. Your account login is protected by password and optional two-factor authentication via email or phone.

Payment Data Handling

We do not store full payment credentials. DANA, OVO, GoPay and QRIS transactions are processed directly through their secure gateways; we log only the transaction ID and amount.

Withdrawal Verification

When you request a withdrawal, our team manually checks the destination account matches your verified banking details before releasing funds. This protects against unauthorised transfers.

Data Retention

Active account data is retained while your account is open. After closure, records are kept for up to seven years where local law permits, then securely deleted.

Access & Correction

You can request a copy of your personal data, ask us to correct errors, or request deletion where legal obligations allow. Submit requests via live chat, email or Account Settings.

Security Audits

We conduct regular security reviews and penetration testing to identify and fix vulnerabilities. Audit findings are documented and acted upon within defined timelines.

Privacy Policy Questions Answered

Players in Yogyakarta and across Indonesia often ask how their data flows through our system, what happens when they deposit via local payment methods, and what control they have over their information. Below are the answers to questions we hear most often.

When you close your account, we stop collecting new data. Existing records remain on file for regulatory compliance — typically up to seven years where local law permits. You can request early deletion of non-essential data by contacting our support team via live chat or email.

No. Your payment credentials are never stored on our platform. When you deposit via DANA, OVO, GoPay or QRIS, you authenticate directly with that payment provider. We record only the transaction ID and amount, not your payment method details.

Yes. Log in to your account and go to Account Settings, Privacy Preferences to view collected data. You can also email our support team or open a live chat to request a full data export. We'll prepare and send it within ten business days.

Only authorised staff members access your data — our support team when handling your requests, our accounting team when verifying withdrawals, and our security team during fraud checks. We do not share your data with external marketers or advertisers.

Change your password immediately and contact our live chat or support email with details. Our security team will review your account history, verify your identity and take steps to protect it. Enable two-factor authentication in Account Settings for added protection.

We use cookies to keep you logged in, remember your preferences and detect fraud. You can manage cookie settings in your browser. Analytics cookies help us understand how players use the lobby on desktop and mobile — they do not identify you personally.

Non-essential personal data is deleted within ten business days of your written request. Some data may be kept longer where Indonesian law or regulatory requirements apply. Our support team will explain any retention reasons when you submit your request.

Privacy Policy – How We Keep Your Account Safe

How to Contact Us About Your Privacy

How We Secure and Manage Your Information

Encryption & Authentication

Payment Data Handling

Withdrawal Verification

Data Retention

Access & Correction

Security Audits

Privacy Policy Questions Answered

01 What happens to my data if I close my account?

02 Is my DANA, OVO, GoPay or QRIS information stored on raja boss servers?

03 Can I see what personal data you hold about me?

04 Who can access my account information?

05 What if I notice suspicious activity on my account?

06 Does raja boss use cookies and tracking pixels?

07 How long does it take to process a data deletion request?

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